Australian file servers incorrectly marked as 'Deceptive' by Google

Incident Report for Digital Pigeon

Resolved

This incident has been resolved.

Posted Feb 21, 2022 - 22:46 MST

Monitoring

We have now been delisted by Google, we're still monitoring the situation but warnings have ceased.

Posted Feb 21, 2022 - 21:27 MST

Update

We are continuing to investigate this issue.

Posted Feb 21, 2022 - 19:39 MST

Update

We are continuing to investigate this issue.

Posted Feb 21, 2022 - 19:35 MST

Investigating

Attempted access to files on Oceana servers are currently being blocked by Google chrome and incorrectly flagged as ‘phishing’ which is not the case. We are investigating with google and working on mitigation now. It is safe to use the 'visit website' under the 'More Details' section.

Current workarounds right now are:
- Upload to another region (ie US West)
- Enable 'Cloudfront Optimized Routes Downloads' in settings if possible

Posted Feb 21, 2022 - 19:35 MST

This incident affected: Oceania (Oceania File Servers) and Application and API Servers.