Application errors when accessing uplaods

Incident Report for Digital Pigeon

Resolved

This incident has been resolved.
Posted Oct 22, 2019 - 16:01 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 22, 2019 - 14:52 MDT

Identified

Under certain scenarios the application APIs are returning errors when accessing uploads.

We have identified the cause of the issue and are deploying a fix.
Posted Oct 22, 2019 - 14:14 MDT
This incident affected: Application and API Servers.