Some recipients reporting invalid or expired credentials when accessing sent files

Incident Report for Digital Pigeon

Resolved

This incident has been resolved.
Posted Oct 23, 2022 - 22:36 MDT

Identified

After further investigation, we have narrowed down the issue and understand it only occurs when file downloads have been disabled by the sender. We are aiming to deploy a fix shortly.
Posted Oct 23, 2022 - 21:48 MDT
This incident affected: Application and API Servers.